Allianz
Allianz Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allianz has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied. Allianz reviews cite poor customer service, billing practices, high price level, frequent refund requests and stalled claim payments. Pros noted: the simple comfort of having insurance.
Key Takeaways for Future Customers
- Expect long delays on claims and repeated requests for documentation.
- Customer service may be unresponsive to calls and emails.
- Consider refund and claim handling when comparing trip insurance.
Negative Feedback / Risk Areas
- Repeated customer complaints about no response from customer service.
- Claims not paid or partially paid after documents submitted.
- Allegations of stalling tactics, billing issues, and poor refund processing.
Positive Feedback
The only noted benefit is the reassurance of having insurance coverage.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Allianz has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied. Allianz reviews cite poor customer service, billing practices, high price level, frequent refund requests and stalled claim payments. Pros noted: the simple comfort of having insurance.
Key Takeaways for Future Customers
- Expect long delays on claims and repeated requests for documentation.
- Customer service may be unresponsive to calls and emails.
- Consider refund and claim handling when comparing trip insurance.
Negative Feedback / Risk Areas
- Repeated customer complaints about no response from customer service.
- Claims not paid or partially paid after documents submitted.
- Allegations of stalling tactics, billing issues, and poor refund processing.
Positive Feedback
The only noted benefit is the reassurance of having insurance coverage.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not just poor, but NO customer service.
They do not respond to phone call or emails.
They never answer their phone. You must leave a message..
User's recommendation: Run..don’t do business with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying not to honor protection i paid for
- - Filed claim 7-9-22; told docs were on file 7-10-22 but 7-11-22 escalation was denied and docs not received; they have 30 days to decide the contract.
i filed a claim on 7-9-22 and on 7-10-22 i was told to that they had my documentts then on 7-11-22 when i asked for my case to go to esculations i was told there is no reason for my case to esculate and that the documents that i gave them was never received and furthermore they got 30 days to hold my money and decide if they want to honor there contract or not
- Theives
Preferred solution: Full refund
User's recommendation: it is a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received full payment for trip issues
- - Harlingen flight canceled; July 2021.
- - Claim filed on 7/11/2021; documents were sent.
- - Only one claim was paid; three months passed without resolution.
Nothing has been resolved. I have gotten emails stating that they will contact me.
I have sent info to the Attorney General in Virginia and BBB. Templated auto messages....worthless insurance company.
I will not give in. Attorney in process.
In July of 2021 I went on a trip to South Padre Island TX. I bought trip insurance as I always do.
My flight to Dallas was fine but the flight to Harlingen was canceled. No other flights were made available to us therefore, our vacation was cut by 2 days. We didn't have baggage and I had to pay for a hotel etc. We ended up taking a Southwest flight.
I submitted a claim to Allianz on 7/11/2021. I submitted all the documents necessary or requested at least 3 times. I have talked to 3 different representatives all assuring me that my documents were accepted. The last gentleman that I spoke to, couldn't find the documents at first but stated "Oh, I found your email with all your receipts".
You should have a check within a week. I am frankly fed up with Allianz. I paid for the insurance, I submitted all the documentation and I have only been paid for one claim.
It has been 3 months I have waited for a resolution. One of the friends that went with me was paid one month after her claim was filed.
- So far nothing except the good feeling you have insurance
- Poor customer service
- Asking for more and more documentation to stall payment
- Lack of documentation on their part
Preferred solution: Full refund
User's recommendation: Not worth the money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lisbon, Continental Portugal
DON"T even thing to do your insurance here!
- - I have full insurance on a car leased from the bank.
- - Allianz.pt has not started repairs or responded to claims for 4 months after the accident.
I have full insurance on a car leased from the bank. almost paying the minimum salary of this country for my car insurance which is supposed to be full coverage.
4 month ago my girlfriend had an accident. we followed directions given to us on the phone by an insurance company (Allianz.pt). since then it has been 4 months we are not hearing anything from insurance except some falls blames which are not supported by any facts. at this moment the car is losing its value every day, but Allianz.pt still not starting the repair.
even not responding to our claims. please be aware and protect yourself!!!!!
Preferred solution: Let the company propose a solution
Insurance claim for Travel
- - Severe weather delayed the cruise; rerouted to LA.
- - Arrived 3:19 pm; ship doors closed; Allianz claim not resolved after 2/25/19 and 3/19 docs.
beware
We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have.
The last documents were sent 3.19.19.....nothing!
I asked for them to contact me and let me know exactly what documents or document the are needing. No response...
If my employer handled their customer base as they do, I wouldn't have a job!
BEWARE OF THE PHONY INSURANCE SCAM
- Scam
- No help
- Requesting same info 3 different times
Preferred solution: Full refund
Bellevue, Washington
Review from Bellevue, Washington
- - Reviewer says the company is a scam and breaks contracts.
- - They allege Allianz does not honor contracts.
Company is a scam and needs a lawyer because they break their own contracts they have with their unknowing and naive customers who think they are actually covered but they are not. NO COMPANY SHOULD AFFILIATE THEMSELVES WITH ALLIANZ INSURANCE because they will go down with them once more people find out that Allianz does not honor their own contract and will find any reason to deny your claim even of you have a valid one.
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.
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