Allianz

i filed a claim on 7-9-22 and on 7-10-22 i was told to that they had my documentts then on 7-11-22 when i asked for my case to go to esculations i was told there is no reason for my case to esculate and that the documents that i gave them was never received and furthermore they got 30 days to hold my money and decide if they want to honor there contract or not

In July of 2021 I went on a trip to South Padre Island TX. I bought trip insurance as I always do.

My flight to Dallas was fine but the flight to Harlingen was canceled. No other flights were made available to us therefore, our vacation was cut by 2 days. We didn't have baggage and I had to pay for a hotel etc. We ended up taking a Southwest flight.

I submitted a claim to Allianz on 7/11/2021. I submitted all the documents necessary or requested at least 3 times. I have talked to 3 different representatives all assuring me that my documents were accepted. The last gentleman that I spoke to, couldn't find the documents at first but stated "Oh, I found your email with all your receipts".

You should have a check within a week. I am frankly fed up with Allianz. I paid for the insurance, I submitted all the documentation and I have only been paid for one claim.

It has been 3 months I have waited for a resolution. One of the friends that went with me was paid one month after her claim was filed.

I have full insurance on a car leased from the bank. almost paying the minimum salary of this country for my car insurance which is supposed to be full coverage.

4 month ago my girlfriend had an accident. we followed directions given to us on the phone by an insurance company (Allianz.pt). since then it has been 4 months we are not hearing anything from insurance except some falls blames which are not supported by any facts. at this moment the car is losing its value every day, but Allianz.pt still not starting the repair.

even not responding to our claims. please be aware and protect yourself!!!!!

We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have.

The last documents were sent 3.19.19.....nothing!

I asked for them to contact me and let me know exactly what documents or document the are needing. No response...

If my employer handled their customer base as they do, I wouldn't have a job!

BEWARE OF THE PHONY INSURANCE SCAM

Company is a scam and needs a lawyer because they break their own contracts they have with their unknowing and naive customers who think they are actually covered but they are not. NO COMPANY SHOULD AFFILIATE THEMSELVES WITH ALLIANZ INSURANCE because they will go down with them once more people find out that Allianz does not honor their own contract and will find any reason to deny your claim even of you have a valid one.